The provider of service:

Company Limited by shares
Registered on the DIFC Registrar of Company under license Number CL0218
Share capital: 250.000 USD

Liberty House
Office Number 304 – Level 3
P.O. Box 506537
United Arab Emirates


This material is provided for information only and cannot be considered as contractual.

Copyright notice:

All rights reserved. Unless expressly authorized, the duplication, hire and/or lending of these recordings for public performance and broadcasting are prohibited.

Complaint Processing:

Should you be dissatisfied in any way, your usual contact person is available to assist you.

You can also contact the Service réclamation (Complaints Department) at 82, rue de Villeneuve 92 587 CLICHY Cedex, France or the Complaints Department of your nearest regional head office (all contact details are available under “Contact”).

In this case, we undertake to provide you with a reply no later than two months after receiving the necessary information related to your complaint, or, failing that, to keep you informed about the progress of the investigation into your complaint.

If you still disagree with the reply or solution provided, you can write to the Insurance Mediator as a last resort: La Médiation de l’Assurance, TSA 50110 - 75441 Paris Cedex 09, France.
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4 regional head offices always close to you
14 service offices
330,000 members
92% customer satisfaction
94 700 providers worldwide
880,000 in the US alone