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General enquiries
Customer services
Medical information, support and emergency recommendations. Medical contacts and patient care. Transportation and medical repatriation to the nearest adequate hospital facility or to your country of origin. Organisational help for a second opinion. One-way ticket back to the country of expatriation following repatriation.
Paid in full
Hotel for you or a family member if your stay has to be prolonged. Return journey for a family member in the event of hospitalization for more than five days. Early return of a family member covered by the plan in case of hospitalisation for more than 10 days.
Return tickets for family member. Hotel expenses: €150 per night up to €1500
Assistance at home after repatriation including child care, house cleaning (10 hours), pet care (€155), hospital comfort (TV rental €80).
In France only